Terms of service

These Terms of Service (“Terms”) govern your access to and use of this e-commerce website and the purchase of women’s bags and related products through the website (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Site.

1. Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that violates any applicable local, national, or international law or regulation.

2. Product Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that product descriptions or other content on the Site are complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Orders and Payment

By placing an order through our Site, you represent that you are legally capable of entering into binding contracts. All orders are subject to acceptance and availability. Prices and availability are subject to change without notice. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized activity.

4. Shipping

Shipping times and costs are provided at checkout. Delivery dates are estimates and not guaranteed. Delays may occur due to carrier issues, customs, or other factors beyond our control. You are responsible for any customs duties or taxes that may apply to international shipments.

5. 14-Day No-Questions-Asked Return Policy

We offer a 14-day no-questions-asked return policy. If you are not satisfied with your purchase for any reason, you may return the item within 14 calendar days of receiving it. The product must be returned in its original condition, unused, and with all original packaging and tags attached.

To initiate a return, please contact our customer support team within the 14-day period. You will be responsible for return shipping costs unless the item is defective or incorrect.

6. Refund Processing Time

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method. Please allow at least 14 business days for the refund to appear in your account after approval.

Refund times may vary depending on your payment provider and financial institution. We are not responsible for delays once the refund is issued from our side.

7. PayPal Refunds

Refunds processed via PayPal will take a minimum of 14 business days to be credited to your account. In certain jurisdictions, due to PayPal’s local operating policies or financial regulations, refunds may take up to 30 calendar days to be fully processed. These extended processing times are required by local laws in some regions and are beyond our control. Please refer to your PayPal account policies or local legislation for further information.

8. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, icons, and software, is the property of the Site owner or its content suppliers and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on the Site without express written permission.

9. Disclaimer of Warranties

The Site and all products and services offered are provided on an “as is” and “as available” basis. We do not make any warranties, express or implied, regarding the operation of the Site or the information, content, or materials included on the Site. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products from the Site. Our total liability to you for any damages shall not exceed the total amount paid by you for the product(s) at issue.

11. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with your use of the Site shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles. You irrevocably agree that the courts of Hong Kong shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us through the contact form available on the Site.

Last Updated: June 9, 2025